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Veterinary Assistant / CSR

Thank you for inquiring about the opportunity to join our team as a Veterinary Assistant / CSR.
It's an exciting time to be at AVS. AVS employees are taking our hospital to places we only dreamed of in the past. Through the hard work of AVS people, our hospital is strong, with a bright future that includes new ideas, new experiences, and new opportunities. AVS is about 21st century graciousness and passionate customer service. AVS is also about treating Atlanta’s special patients with cutting edge medicine using the latest technology. It's about having an engaging personality and the ability to listen; it's about composure and teamwork and so much more. AVS is about staying fresh with energy, curiosity and optimism.

AVS is a family-owned veterinary specialty hospital, with a mission to provide excellent medicine and outstanding client service. Our specialists are collaborative, and our team is committed to lifelong learning. Together, we operate as a friendly, cohesive team that approaches each case to provide the highest quality of veterinary medicine to our patients and their owners. Individuals with a passion for practicing great medicine, a strong sense of collaboration and teamwork, and an appreciation for diversity are strongly encouraged to apply.

When you join AVS, you'll not only be a vital part of our success - you'll be seizing the opportunity to take your career to new heights.

Job Summary:

  • Provides the highest quality patient care using our advanced technology and skilled team, under the direction of AVS emergency clinicians.
  • Responsible for providing leadership to fellow veterinary technicians, assistants, and client service representatives supporting excellent patient care.
  • Provides excellent client service to both our clients and our referring veterinary partners.
  • Ensures distinctive client service is delivered by demonstrating a high level of client focus and sensitivity.
  • Key communicator of timely and accurate information to clients, clinicians, and referral partners.
  • Inspires and motivates fellow co-workers to do their best.
  • Strategic in thought processes and decision making.

Job Qualifications:

  • Must possess strong written and verbal communication skills.
  • Must be approachable and have interpersonal skills that foster trust and respect.
  • Must be able to manage conflict and problem solve effectively.
  • Must be able to keep very detailed medical records, and experience with Cornerstone (or equivalent practice management software) is preferred.
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